Financial Arrangements

We have now made it possible for you to pay online by simply clicking on the button and filling out the necessary information on the secure form.

VISA, Mastercard American Express, Discover

Dental treatment is an excellent investment in an individual’s medical and psychological well being. We have found that our patients appreciate knowing exactly what their financial responsibilities will be before we begin treatment. We have several options open to make it possible for our patients to afford their needed treatment.

Payment is expected at the time services are performed unless other arrangements have been made in advance. When extensive dental care is necessary or dental insurance is involved, payment arrangements can be made with our financial coordinator.

Our primary concern is your needed dental work. We will be sensitive to your financial circumstances within the framework of sound business practices.

Payment Options
PRE-PAY
A 5% accounting reduction to the estimated patient portion of the treatment fee will be offered to those making payment in full by cash, check or credit card at least three days in advance of scheduled treatment for estimated charges over $500.

PAY AT TIME OF SERVICE
Payment is made in full for treatment provided at single appointments. For extended treatment procedures the total investment may be divided by the expected number of appointments and equal amounts paid per appointment. If a balance remains after 30 days that must be billed, there will be a $5.00 statement fee added to the account.

CREDIT CARDS
We accept MasterCard, VISA, Discover or American Express.

CARE CREDIT
For our patients who would like treatment now, and would like the ability to spread the payments over 3, 6, or 12 months or longer, our office offers CareCredit. This third party financing program, specifically for health care, provides approval in minutes by phone from our office.

DENTAL INSURANCE
Dental Insurance helps pay varying amounts of your dental expenses depending on your policy and the premium paid for it by your employer. It is one of many savings options, but please understand, we have no control over the savings it may provide you since it is based on a contract between your employer and an insurance company. Ultimately all fees incurred in our office are the patient’s responsibility. We will, however, submit all claims to your insurance company for you electronically and will work to optimize your benefits.

Using the information you have provided us about your insurance plan, we will estimate what your portion of the treatment cost will be. We ask only for that portion on day of service. Balances not paid by your insurance company within 60 days will become your responsibility and will be transferred to your account.

SENIOR CITIZEN SAVINGS
A 10% reduction to the estimated patient portion of the treatment fee will be offered to our patients 65 years or better. Savings available only on payments made in the office and on accounts with zero balances.

LOYALTY SAVINGS
As our way of thanking our loyal patients, we offer a once a year savings on the estimated patient portion of the fee for services provided on one day. The discount will be equal to the number of years that a patient has been with the practice. Savings available only on payments made in the office and on accounts with zero balances.

Change of Appointment Protocol
We understand that sometimes circumstances arise that prevent our patients from keeping appointments. If you find it impossible to keep an appointment, please give us a call at least 24 hours in advance. With this prior notice, we can reschedule your appointment and let another patient have the appointment time originally reserved for you.

Dr. Brian Hartwell is a general dentist providing dental procedures such as whitening, root canals and Invisalign in Trenton, MI.
Dr. Brian Hartwell is licensed as a general dentist in the State of Michigan.